Shop Jaipur Living Rugs, Pillows and Throws at Heaven's Gate Home

In-stock products will ship out to you within 3-5 business days.

If a product is out of stock, we will notify you within 48 hours of your order placement and provide you with an ETA.  You can then choose to wait for the ETA or cancel the order.  No charges will be processed, until we hear back from you, or 24 hours have passed.  At that time, if we have not heard back from you, we will process the order and ship as available, however, you may still cancel at anytime up until the shipment has occurred. 

Products will be drop-shipped directly to you from our supplier. All communication will remain between you and us. We will send you a ship confirmation with a tracking number once our supplier ships the product to you.

Spot Cleaning:
If you spill on a rug, clean it immediately. Once the stain is set in it becomes more difficult to clean.
Never rub a spill as it forces the spill deeper into the rug. Blot with a clean white cloth.
On wool rugs, use lukewarm water or a wool cleaning liquid to remove any residual stain.
On synthetic rugs, use Fantastic or 409 to remove grease and stubborn stains.
On natural fiber grass rugs, use lukewarm water to remove any residual stain.
Always use clean water to remove any residual cleaner, and dry towels to absorb any remaining moisture.

Professional Cleaning:
Always use a professional area rugs cleaning expert. Cleaning a handmade rug is a different than cleaning wall to wall carpet.
Inspect the rug with the cleaner before it is cleaned. Get a signed receipt and guarantee of work before the work is done.

Extend the life of your Rug:
We recommend a rug pad underneath every area rug.
Rug pad extends the life of your rug as it absorbs wear and tear from the friction between floor and rug.
They help avoid accidents from slipping on moving rugs and tripping on turned up edges.
They provide extra cushion on hard surfaces for your feet.

*Specific Instructions on rugs with Viscose:

While Viscose lends a high sheen, luster and softness to a rug, it is a material made of wood pulp that is broken down and formed into fibers.  These fibers are much more delicate than wool and not advised for high-traffic areas, pets or vacuuming.  Because Viscose is not as strong as wool and is a much thinner fiber, it will sprout and shed very easily.

Sprouting Viscose fibers can be carefully trimmed, even with the surrounding pile.  Do NOT pull or pick the Viscose fibers, as they will fall out and damage the product.  Vacuuming a Viscose rug is NOT recommended.  However, if vacuuming is needed, only a handheld attachment on low suction should ever be used.

Viscose Rugs

  • Viscose rugs are constructed of wood cellulose fibers, which absorb moisture easily, therefore cleaning is not advised.
  • If cleaning should become necessary, dry cleaning is preferable.  However, always check with the Cleaner first since some harsh chemicals may cause discoloration of the fibers.
  • Do NOT spot clean with water as cellulose fibers will turn yellow or discolor when wet and may stain after cleaning.
  • Lighter colors are more susceptible to staining and large, solid areas will show staining more easily.
  • Avoid placing Viscose rugs in high-traffic areas to minimize the need for cleaning.
 

We want you to love your Jaipur Living product as much as we do!

If you are not completely satisfied with your purchase, please notify us within 14 days of purchase for a Return Authorization. Any item returned without an authorization will be refused. Jaipur Living refunds are subject to a 15% re-stocking fee, as well as all shipping costs incurred.

Damage Claims:
● Please inspect all incoming items at time of delivery.
● Note the damage on the Carrier Receipt, if possible.
● Please take several pictures from different angles, as well as pictures of the packaging exactly as you received it, as this is very important to the Damage Claim.
● You must notify us within 2 days of receipt of any/all damage claims.

If you receive a broken/damaged item, this damage was caused during shipment, as we thoroughly inspect all merchandise before it is shipped to you. Therefore we will open a Damage Claim through our shipper; with your cooperation, this must be approved for any reimbursement or replacement of product.

Once the damaged item has been inspected and the damage claim approved you will be either credited the amount paid or the item will be replaced.

Please click here to see our complete Returns & Damages Policy: Returns & Damages Policy

Jaipur Living

Jaipur Living is a global lifestyle brand with a passion for people, product, and design.  Known for its luxury rugs, poufs, pillows, and throws, Jaipur Living operates with a mission to create beautiful lives for its employees, customers, and artisans—all while preserving the age-old craftsmanship of handmade rugs.

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Jaipur Living Abeni Puebla Red Pillow
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from $ 89.00
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from $ 89.00
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Jaipur Living Alicia Revolve Blue Handmade Pillow
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from $ 89.00
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from $ 89.00
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Jaipur Living Alpine ALP02 Contemporary Handmade Area Rug
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from $ 985.00
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from $ 985.00
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Jaipur Living Alpine Ammil ALP03 Moroccan Handmade Area Rug
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from $ 985.00
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from $ 985.00
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Jaipur Living Amer Mercado Indigo Handmade Pillow
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from $ 89.00
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from $ 89.00
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Jaipur Living Amezri Puebla Blush Pillow
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from $ 129.00
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from $ 129.00
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Jaipur Living Aravalli Mercado Black Handmade Pillow
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from $ 109.00
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from $ 109.00
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Jaipur Living Artos Angora Gray Handmade Pillow
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from $ 119.00
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from $ 119.00
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Jaipur Living Asos Chaise AOS04 Modern Handmade Area Rug
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from $ 825.00
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from $ 825.00
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Jaipur Living Azilane Mezza Beige Pillow
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from $ 99.00
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from $ 99.00
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Jaipur Living Azilane Mezza Light Blue Pillow
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from $ 99.00
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from $ 99.00
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Jaipur Living Azland Hermitage AZL03 Moroccan Handmade Area Rug
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from $ 1,665.00
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from $ 1,665.00
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Jaipur Living Azland Sabot AZL04 Moroccan Handmade Area Rug
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from $ 835.00
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from $ 835.00
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Jaipur Living Azmund Essence Cream Pillow Pillow
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from $ 219.00
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from $ 219.00
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Jaipur Living Azmund Essence Gray Pillow Pillow
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from $ 219.00
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from $ 219.00
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Jaipur Living Basis BI03 Modern Handmade Area Rug
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from $ 615.00
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from $ 615.00
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Jaipur Living Basis BI10 Modern Handmade Area Rug
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from $ 615.00
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from $ 615.00
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Jaipur Living Basis BI15 Modern Handmade Area Rug
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from $ 1,225.00
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from $ 1,225.00
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Jaipur Living Basis BI17 Modern Handmade Area Rug
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from $ 615.00
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from $ 615.00
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Jaipur Living Basis BI28 Modern Handmade Area Rug
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from $ 615.00
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from $ 615.00
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Jaipur Living Bayram Revolve Gold Pillow
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from $ 89.00
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from $ 89.00
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Jaipur Living Beaufort Lexington Blue Handmade Pillow
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from $ 89.00
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from $ 89.00
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Jaipur Living Birch Mezza Brown Pillow
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from $ 99.00
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from $ 99.00
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Jaipur Living Birch Mezza Gray Pillow
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from $ 99.00
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from $ 99.00
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Jaipur Living Birch Mezza Tan Pillow
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from $ 99.00
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from $ 99.00
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Jaipur Living Blanche Burbank Ivory Pillow Pillow
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from $ 89.00
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from $ 89.00
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Jaipur Living Blanche Burbank Light Pink Pillow Pillow
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from $ 89.00
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from $ 89.00
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Jaipur Living Blanche Burbank Red Pillow Pillow
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from $ 89.00
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from $ 89.00
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Jaipur Living Blue Totten BL157 Contemporary Handmade Area Rug
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from $ 595.00
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from $ 595.00
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Jaipur Living Boheme Rhoda BOH01 Bohemian Machine Made Area Rug
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from $ 555.00
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from $ 555.00
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Jaipur Living Bourdelle Nouveau Beige Pillow
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from $ 69.00
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from $ 69.00
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Jaipur Living Bourdelle Nouveau Blue Pillow
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from $ 69.00
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from $ 69.00
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Jaipur Living Bourdelle Nouveau Blush Pillow
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from $ 69.00
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from $ 69.00
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Jaipur Living Bourdelle Nouveau Brown Pillow
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from $ 69.00
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from $ 69.00
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Jaipur Living Bourdelle Nouveau Dark Taupe Pillow
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from $ 69.00
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from $ 69.00
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Jaipur Living Bourdelle Nouveau Pink Pillow
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from $ 69.00
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from $ 69.00
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Jaipur Living Bristol Arabia BRI25 Transitional Handmade Area Rug
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from $ 595.00
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from $ 595.00
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Jaipur Living Bristol Tabo BRI21 Contemporary Handmade Area Rug
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from $ 595.00
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from $ 595.00
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Jaipur Living Britta Oland BRT09 Modern Handmade Area Rug
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from $ 705.00
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from $ 705.00
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Jaipur Living Britta Plus BRP03 Contemporary Handmade Area Rug
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from $ 985.00
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from $ 985.00
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Jaipur Living Britta Plus BRP09 Contemporary Handmade Area Rug
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from $ 985.00
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from $ 985.00
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Jaipur Living Bryn Emerson Blush Pillow
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from $ 59.00
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from $ 59.00
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Jaipur Living Bryn Emerson Gold Pillow
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from $ 59.00
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from $ 59.00
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Jaipur Living Bryn Emerson Navy Pillow
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from $ 59.00
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from $ 59.00
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Jaipur Living Bryn Emerson Pink Pillow
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from $ 59.00
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from $ 59.00
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Jaipur Living Bryn Emerson Teal Pillow
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from $ 59.00
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from $ 59.00
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Jaipur Living Caicos Kiev CAI06 Contemporary Machine Made Area Rug
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from $ 238.00
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from $ 238.00
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Jaipur Living Caicos Sisario CAI02 Contemporary Machine Made Area Rug
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from $ 238.00
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from $ 238.00
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